Privacy Policy

Last updated: June 24, 2026

KaamGo ("we," "our," or "us") operates the KaamGo mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

1. Information We Collect

We collect the following personal information when you use our App:

• Phone Number: Used for account creation, login verification via OTP (One-Time Password), and to connect you with service providers.
• Full Name: Used to identify you within the App and to service providers.
• Location Data: We collect your precise location to match you with nearby service professionals, display your location on maps, and enable real-time tracking during active service jobs. Location data is collected only when you are actively using the App or during an active job.
• Device Information: We may collect device identifiers and push notification tokens to send you updates about your service requests.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Verify your identity through SMS-based OTP
• Connect you with local service professionals
• Provide real-time location tracking during active jobs
• Send push notifications about job status updates
• Improve and optimize the App experience
• Ensure safety and prevent fraud

3. Data Sharing

We do not sell your personal information to third parties. We may share your information in the following cases:

• Service Providers: Your name, phone number, and location are shared with matched service professionals to fulfill your service request.
• SMS Service: Your phone number is shared with our SMS provider (Aakash SMS) solely for the purpose of sending verification codes.
• Legal Compliance: We may disclose your information if required by law or to protect our rights.

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encrypted data transmission (HTTPS/TLS)
• Secure token-based authentication
• Rate-limited API endpoints to prevent abuse
• Server-side input validation and sanitization

5. Data Retention

We retain your personal information for as long as your account is active. Location data from completed jobs is retained for service quality and dispute resolution purposes. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Withdraw consent for location tracking (note: this may limit App functionality)

7. Children's Privacy

KaamGo is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

• Email: support@kaamgo.com
• Website: https://kaamgo.com